Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

automated check for new emails

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by TerryB

more options

On my wife's log-in to our shared PC TB doesn't check for new emails periodically anymore. Clicking on the "get messages" button works fine and messages come through. And messages seem to come through at start ( or at least there are new messages then that haven't been manually called.) But TB isn't checking for new emails until told to. It works fine on my log-in to same PC It's set to check for new messages every 5 minutes and automatically to download new messages. it's not doing one of those things (impossible to know which.)

On my wife's log-in to our shared PC TB doesn't check for new emails periodically anymore. Clicking on the "get messages" button works fine and messages come through. And messages seem to come through at start ( or at least there are new messages then that haven't been manually called.) But TB isn't checking for new emails until told to. It works fine on my log-in to same PC It's set to check for new messages every 5 minutes and automatically to download new messages. it's not doing one of those things (impossible to know which.)

Chosen solution

What are your providers access conditions? I have not looked recently, but Hotmail always refused a connection if you checked more frequently than 15 minutes. It was in their term of use.

Is the account IMAP or POP? how they work is different enough that for many IMAP accounts new mail does not have to be checked for at all.

Read this answer in context 👍 0

All Replies (4)

more options

Chosen Solution

What are your providers access conditions? I have not looked recently, but Hotmail always refused a connection if you checked more frequently than 15 minutes. It was in their term of use.

Is the account IMAP or POP? how they work is different enough that for many IMAP accounts new mail does not have to be checked for at all.

more options

I'm using Thunderbird with several accounts. On two different log-ins on this PC It, Thunderbird, is not checking the accounts according to schedule for emails for one user. There is no problem with the other user. There is no problem manually checking for new emails. It has worked fine for many years. It's as basic as that.

As I said, It works fine on my log-in to same PC It's set to check for new messages every 5 minutes and automatically to download new messages. it's not doing one of those things (impossible to know which.)

Modified by TerryB

more options

to delete

Modified by TerryB

more options

To delete

Modified by TerryB