Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"add to thunderbird" button doesn't work

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Phil

more options

I just installed Thunderbird, I haven't configured any email accounts yet. I thought I'd add a couple add-ons that I know I'll need, namely localfolders and importexporttools. But when I click the "Add to Thunderbird" button, nothing happens! I also tried downloading the ".xpi" file and installing from the file, and nothing happened there either!

Does it not work until you configure an email account first?

I just installed Thunderbird, I haven't configured any email accounts yet. I thought I'd add a couple add-ons that I know I'll need, namely localfolders and importexporttools. But when I click the "Add to Thunderbird" button, nothing happens! I also tried downloading the ".xpi" file and installing from the file, and nothing happened there either! Does it not work until you configure an email account first?

All Replies (2)

more options

I just added an add-on to a W10/TB 68 profile with no accounts: Tools/Add-ons/Extensions, typed importexport in the 'Find more extensions' box, a tab opened with ImportExportTools NG at the top of the list, clicked Add to TB, and the add-on installed.

If you downloaded the xpi, try clicking the gear icon next to Search in Tools/Add-ons/Extensions, 'Install add-on from file'.

more options

That's exactly what I did the first time. But for some reason it worked the second time.