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Firefox don't recognize my login starus

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Paul

Lanettix
Lanettix
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Firefox does not recognize my login status. My account is linked to the device but it does not allow me to synchronize my information. I have done the authentication process with the otp sent via email on x number of occasions and anyway I still have the message that I must validate my login via email. Please send help ;-;

Firefox does not recognize my login status. My account is linked to the device but it does not allow me to synchronize my information. I have done the authentication process with the otp sent via email on x number of occasions and anyway I still have the message that I must validate my login via email. Please send help ;-;

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi Lanettix

Have you validated your login through the email that was sent?

If you have not, start the process again and a new validation email should be sent to you.