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Google Maps not able to Access Location

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

dasilvatiago80
dasilvatiago80
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Google maps is unable to access my location even though I have given permission in the Location settings on FF. As soon as I open GMaps on the browser, I get a "Your location could not be determined" message, and the Current Location button is grayed out. I have cleared all cookies and Google data, restarted browser, checked about:config, In the Address bar I have removed and re-allowed location access numerous times as well as in the Firefox settings, turned off Enhanced Tracking Protection in the address bar, restarted the browser, still not working. Everywhere in all the settings I can think of access is allowed, yet the problem persists.

I am on Firefox 78 with Ubuntu 20.04 LTS. The issue does not happen with Chrome.

Can anybody help out on this issue? Thanks!

Google maps is unable to access my location even though I have given permission in the Location settings on FF. As soon as I open GMaps on the browser, I get a "Your location could not be determined" message, and the Current Location button is grayed out. I have cleared all cookies and Google data, restarted browser, checked about:config, In the Address bar I have removed and re-allowed location access numerous times as well as in the Firefox settings, turned off Enhanced Tracking Protection in the address bar, restarted the browser, still not working. Everywhere in all the settings I can think of access is allowed, yet the problem persists. I am on Firefox 78 with Ubuntu 20.04 LTS. The issue does not happen with Chrome. Can anybody help out on this issue? Thanks!

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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That is likely because Firefox from the repositories doesn't come with required API key(s) for licensing reasons. You can check this on the "Help -> Troubleshooting Information" (about:support) page (Mozilla Location Service Key).

You will have to use Firefox from the Mozilla server if you need to use this service.