Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 79.0 Closes Immediately on opening

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by fberlack

more options

Once Firefox 79.0 is installed on my two Windows 10 systems, it opens for a second and closes immediately. If I open Firefox from a link in my email, it opens without crashing. If I select open a new window it opens and closes immediately. If I select Open a New Private Window, it works. If I open a new tab it works. If I select Open a Link in a New Window, it works. The same problem happens why attempting to open Firefox in Safe mode.

Once Firefox 79.0 is installed on my two Windows 10 systems, it opens for a second and closes immediately. If I open Firefox from a link in my email, it opens without crashing. If I select open a new window it opens and closes immediately. If I select Open a New Private Window, it works. If I open a new tab it works. If I select Open a Link in a New Window, it works. The same problem happens why attempting to open Firefox in Safe mode.

Modified by fberlack

Chosen solution

Open the browser using a link. After, check the Home Page setting.

https://support.mozilla.org/en-US/kb/how-to-set-the-home-page

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar. Type browser.startup.homepage

What is the value? Right-click and select Reset to restore its default value; about:home

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Open the browser using a link. After, check the Home Page setting.

https://support.mozilla.org/en-US/kb/how-to-set-the-home-page

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar. Type browser.startup.homepage

What is the value? Right-click and select Reset to restore its default value; about:home

more options

Thank you for the advice. The startup home page was set to "browser.startup.homepage https://my.yahoo.com/closeloginpopup.php." I reset it and changed it back to https://my.yahoo.com and it appears to be working correctly.