Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Extra Emails Deleted

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by tysyingc1

more options

Often when I delete an email in Thunderbird it will very quickly delete the next email in line. I have been very careful to only click once, but that doesn't matter Thunderbird will delete two emails with one click. Any advise?

Often when I delete an email in Thunderbird it will very quickly delete the next email in line. I have been very careful to only click once, but that doesn't matter Thunderbird will delete two emails with one click. Any advise?

Modified by tysyingc1

Chosen solution

I was not using the delete key, I was using the delete icon in Thunderbird. However that did make me think about my mouse. I have had no problems with the mouse in any other program but I decided to plug in another old wired mouse. The old mouse had no such problem in Thunderbird. I then ordered a new wireless mouse and am having no problem. I don't understand why my mouse only had problem in Thunderbird but it was the mouse.

Thunderbird was not the problem.

Thank You

Read this answer in context 👍 0

All Replies (2)

more options

The person asking yesterday had it suggested their delete key might be getting stuck. They marked that suggestion as a solution.

more options

Chosen Solution

I was not using the delete key, I was using the delete icon in Thunderbird. However that did make me think about my mouse. I have had no problems with the mouse in any other program but I decided to plug in another old wired mouse. The old mouse had no such problem in Thunderbird. I then ordered a new wireless mouse and am having no problem. I don't understand why my mouse only had problem in Thunderbird but it was the mouse.

Thunderbird was not the problem.

Thank You