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Clearing history

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

Jim
Jim
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I have not been able to clear my browsing history for over a week. Whenever I go to 'History' in the top toolbar or into 'Preferences' and choose clear history nothing happens. In addition, I am no longer able to 'Bookmark' any websites etc. When I click on bookmark page / site nothing happens.These two problems have just started recently.

Thanks for your help!

I have not been able to clear my browsing history for over a week. Whenever I go to 'History' in the top toolbar or into 'Preferences' and choose clear history nothing happens. In addition, I am no longer able to 'Bookmark' any websites etc. When I click on bookmark page / site nothing happens.These two problems have just started recently. Thanks for your help!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.