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Really struggling with latest update to TB

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

jpr33
jpr33
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Now it does not let me open a PDF that I have placed in the send folder. I can open the file anywhere, but not in the send box. I never send an attachment before opening what I am sending just to check - but the latest version says "unknown file error" = file is fine, directory is fine, I can email it to myself and its correct file, but you cant open in while its in send box. Why not?

Now it does not let me open a PDF that I have placed in the send folder. I can open the file anywhere, but not in the send box. I never send an attachment before opening what I am sending just to check - but the latest version says "unknown file error" = file is fine, directory is fine, I can email it to myself and its correct file, but you cant open in while its in send box. Why not?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Is the pdf file attachment to the sent message displayed with a .pdf extension or a .pd_ extension? Do you have an antivirus scanning outgoing mail?