Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird won't accept my password. How do I add a new password?

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

kenpoettcker
kenpoettcker
more options

Password not working, so can't pull up new emails. Undere Preferences, deleted all passwords in the hope that I would be prompted to enter a new password. No such luck. So now I have no password and no access to new emails. How do I add a new password?

Password not working, so can't pull up new emails. Undere Preferences, deleted all passwords in the hope that I would be prompted to enter a new password. No such luck. So now I have no password and no access to new emails. How do I add a new password?

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Post that question here.

https://support.mozilla.org/en-US/questions/new/thunderbird/form

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

But, how about trying to copy the password from the Login and Password section in the browser and then paste it in Thunderbird. I just had the same issue today.

Modified by jonzn4SUSE

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

I've moved the question to Thunderbird support, so no need to create a new question.