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Crash with no crash report when beginning a new email

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  • Last reply by Matt

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When I load TB, and then start a new email, it crashes/closes on the first character typed. No crash report in %APPDATA%\Thunderbird\Crash Reports\ Started in Safe Mode - still crashes Version 78.9.0

When I load TB, and then start a new email, it crashes/closes on the first character typed. No crash report in %APPDATA%\Thunderbird\Crash Reports\ Started in Safe Mode - still crashes Version 78.9.0

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a temp file is opened in the system temp folder when you start typing.

I have to wonder if you might have a million orphaned files in your temp folder that is causing issues.

Try the step in this Microsoft article to clean up your disk.