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Paged wont load

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

hndorsett
hndorsett
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I updated to the current version, and ever since then, The Weather Channel website will not load and every time goes to OOPS! Cannot Find Page. Every single time, but in other browsers it loads just fine. Any thoughts?

I updated to the current version, and ever since then, The Weather Channel website will not load and every time goes to OOPS! Cannot Find Page. Every single time, but in other browsers it loads just fine. Any thoughts?

All Replies (2)

Mohamed Adnan
Mohamed Adnan
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Hi I am assuming you are talking about firefox on windows. Try to load it by turning enhanced tracking protection off for that specific site. hope it helps If not fixed try this blog https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window