Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cut and paste

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Eric

Eric
Eric
more options

Just in past couple days I can no longer cut and paste text. My guess is that this is because of an Office update yesterday. When I try to cut, a small window pops up that is meaningless. It asks for "key" and then won't let me specify a number. When I try to paste, same sort of issue . . . up pops the box and asks for the key.

Any ideas on how to solve this?

Eric Johnson

Just in past couple days I can no longer cut and paste text. My guess is that this is because of an Office update yesterday. When I try to cut, a small window pops up that is meaningless. It asks for "key" and then won't let me specify a number. When I try to paste, same sort of issue . . . up pops the box and asks for the key. Any ideas on how to solve this? Eric Johnson

Chosen solution

Hi Eric, could you describe this in a little more detail. Is this when you are using office.com in Firefox, for example, editing a Word document, and you use Ctrl+X or Ctrl+V? Are other sites affected?

Read this answer in context 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Chosen Solution

Hi Eric, could you describe this in a little more detail. Is this when you are using office.com in Firefox, for example, editing a Word document, and you use Ctrl+X or Ctrl+V? Are other sites affected?

Eric
Eric Question owner
more options

You're magic. I tried to cut and paste several time this morning in both Word and Firefox. Same result. A small tool pops up and asks me for a number key for the area to be clipped and then nothing good happens. Can't enter a number and I can't get the clip to show when I then try to paste it.

So I asked. You replied. And now I can't duplicate the problem in either Firefox or Word to show you. Presto and Abracadabra!!

Thanks.

Eric Johnson