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Constant freeze issues

  • 5 replies
  • 1 has this problem
  • 20 views
  • Last reply by sfhowes

joycarlough
joycarlough
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For the last two to three weeks, often when I'm changing colors of text, setting the link or photo settings, Thunderbird freezes entirely. I have to force close every time. Waiting doesn't help. I have a MacBook Pro, less than a year old.

Please help. Joy

For the last two to three weeks, often when I'm changing colors of text, setting the link or photo settings, Thunderbird freezes entirely. I have to force close every time. Waiting doesn't help. I have a MacBook Pro, less than a year old. Please help. Joy

All Replies (5)

sfhowes
sfhowes
  • Top 10 Contributor
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Does it freeze in safe/troubleshoot mode (hold Option when launching TB)?

joycarlough
joycarlough Question owner
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No, still freezes when I try to change Page Colors and Background or Image Properties.

sfhowes
sfhowes
  • Top 10 Contributor
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Now that you mention background images and page colors, I recall this issue:

https://support.mozilla.org/en-US/questions/1354728

At the bottom there is a link to a fixed version.

joycarlough
joycarlough Question owner
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So I have to move everything to Thunderbird Daily? Won't there be a "fix" within the Thunderbird I have?

sfhowes
sfhowes
  • Top 10 Contributor
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I don't think you have to move to Daily, which currently at v. 95. See this link for a fixed version in the 91 branch:

https://bugzilla.mozilla.org/show_bug.cgi?id=1715740#c39

The fix will probably be in 91.3 within a week.