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Etsy choice of options not loading

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  • Last reply by ZenziZang

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As of 9/8 on Etsy (Firefox), I cannot make selections as to options on products (I get an eternal circle going around): https://www.etsy.com/listing/259532022/garment-rack-clothing-rack-clothes-rack?ga_order=most_relevant&ga_search_type=all&ga_view_type=gallery&ga_search_query=Garment+Rack+%7C+Clothing+Rack+%7C+Clothes+Rack+%7C+Industrial+Pipe+Clothing+Rack+%7C+Clothing+Storage+%7C+Clothes+Rail+%7C+Pipe+%7C+FAST+FREE+SHIPPING%21%21%21&ref=sc_gallery-1-1&frs=1&etp=1&plkey=cce2d50916111424310bcd7e36a4d2e0051f8c75%3A259532022 I CAN select options with Safari. I've cleared cookies, history, restarted, etc. to no avail. Please help! Thank you.

All Replies (2)

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I can on my mac running 10.13.6. see screenshot Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

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Thank you. I will give it a try in a day or two. At the moment regarding Etsy, I switched to Safari. I never had the problem before and I am up to date on Mac OS and Firefox. I didn't add anything, but can possibly connect it to updating to latest Mac OS Monterey 12.6. It seems that's when it started happening.