Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Quantities in inbox do not match what is displayed

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

more options

How do I change the display of the number of emails in the folder to just the ones unread? If I double-click on the folder it displays what I want, but I want it to stay displaying the unread number only. I need this so at a quick glance I can tell if new emails are in those Inboxes.

See the mailbox shows 194 (194 what?) doesn't allow me to determine that I have 1 or 2 new emails that had come in so I have to open up the mailbox each time to verify if any new emails had arrived. Also, there are only 27 emails in that mailbox so why is there a discrepancy between the 194 listed, the 27 that are actually there, and the 7 that are unread?

How do I change the display of the number of emails in the folder to just the ones unread? If I double-click on the folder it displays what I want, but I want it to stay displaying the unread number only. I need this so at a quick glance I can tell if new emails are in those Inboxes. See the mailbox shows 194 (194 what?) doesn't allow me to determine that I have 1 or 2 new emails that had come in so I have to open up the mailbox each time to verify if any new emails had arrived. Also, there are only 27 emails in that mailbox so why is there a discrepancy between the 194 listed, the 27 that are actually there, and the 7 that are unread?
Attached screenshots

All Replies (1)

more options

Is this a question about Thunderbird or about Firefox ?

If the question is about Thunderbird then we can move the question thread to Thunderbird Support.