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After migrating accounts to a new computer, TB does not remember passwords

  • 4 replies
  • 0 have this problem
  • 3 views
  • Last reply by david

mooner1
mooner1
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After migrating accounts to a new computer, TB does not remember passwords of email accounts, but in troubleshooting mode help: works fine, that is, it has remembered passwords ... After exiting and reopening in normal mode, it asks for all passwords again I found similar problems in forums, but deleting files from profiles etc doesn't work.

I would like to add that the migration was: - still with Windows Vista - TB version 52.9.1. (32 bits), - for Windows 10 - TB version 102.2.2. (64 bits). Maybe there is a problem, but I don't know ...

It's been the 3rd day without mail, I will be grateful for an effective solution and I am asking for help. Installed antivirus: Norton, after disabling the same problem.

After migrating accounts to a new computer, TB does not remember passwords of email accounts, but in troubleshooting mode help: works fine, that is, it has remembered passwords ... After exiting and reopening in normal mode, it asks for all passwords again I found similar problems in forums, but deleting files from profiles etc doesn't work. I would like to add that the migration was: - still with Windows Vista - TB version 52.9.1. (32 bits), - for Windows 10 - TB version 102.2.2. (64 bits). Maybe there is a problem, but I don't know ... It's been the 3rd day without mail, I will be grateful for an effective solution and I am asking for help. Installed antivirus: Norton, after disabling the same problem.

All Replies (4)

david
david
  • Top 10 Contributor
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I think troubleshooting mode just turns off addons. Possibly turning them off individually may identify if one them is the cause.

mooner1
mooner1 Question owner
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I have no any addons.

mooner1
mooner1 Question owner
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HI,

Thank you. However, I found the problem and the solution myself, but with the latest TB version, changes have to be made in the update. How do I contact or notify the publisher of future TB releases?

Regards Mooner

david
david
  • Top 10 Contributor
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If you want to post a bug or suggestion, go to bugzilla dot mozilla dot org.