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Having many issues with loging into web pages.

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

jwhardenus
jwhardenus
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Regular Firefox window doesn't work, open private window and I can log in. The web pages load, some features don't work, Like at Costco.com, when I click on account a drop down window is supposed to open, I get nothing. Works just fine in Private window. Camping world.com I enter my login and get CSRF error. Yesterday I could not login into a bank page. Other web sites work just fine.

Mozilla is up to date 105.0.1

Regular Firefox window doesn't work, open private window and I can log in. The web pages load, some features don't work, Like at Costco.com, when I click on account a drop down window is supposed to open, I get nothing. Works just fine in Private window. Camping world.com I enter my login and get CSRF error. Yesterday I could not login into a bank page. Other web sites work just fine. Mozilla is up to date 105.0.1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window