Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dissapearing email

  • 2 replies
  • 0 have this problem
  • 12 views
  • Last reply by scottg

more options

Lately when I get email with attachments or over 300k in size I will click the link to download the rest of the message like usual, and the whole thing disappears! No trace of it in inbox, trash, spam filter.... nowhere! It just disappears.

This is a recent thing.

 I have use Mozilla since it was brand new Netscape. 
 please help

yours scott


/moved thread from Firefox to Thunderbird section.

Lately when I get email with attachments or over 300k in size I will click the link to download the rest of the message like usual, and the whole thing disappears! No trace of it in inbox, trash, spam filter.... nowhere! It just disappears. This is a recent thing. I have use Mozilla since it was brand new Netscape. please help yours scott /moved thread from Firefox to Thunderbird section.

Modified by James

All Replies (2)

more options

FireFox isn't a email browser, so what email provider are you using for the email?

more options

thunderbird of course

sorry