Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't send any emails

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by jga47

jga47
jga47
more options

Every since update to 102 I can't send any emails I get this message (Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.) Nothing was changed from previous version.

Every since update to 102 I can't send any emails I get this message (Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.) Nothing was changed from previous version.

All Replies (2)

david
david
  • Top 10 Contributor
more options

Please post a screenshot of your SMTP server settings.

jga47
jga47 Question owner
more options

I added a separate SMTP line in the Outgoing server list for each email address. That seem to have solved the problem. I went into the settings for each email and change the settings to use a specific smtp line instead of the default which it had used before without any problems. I don't know if that is the proper way to do it, but it works.