Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Archived emails from previous years.

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

more options

I recently had my pc laptop worked on by a professional. He said he backed everything up. Once I got the laptop back I reinstalled Thunderbird email. It went well except I've discovered that I do not have any of my important archived messages from previous years or earlier this year. Is there any way to retrieve these emails? Thank you.

I recently had my pc laptop worked on by a professional. He said he backed everything up. Once I got the laptop back I reinstalled Thunderbird email. It went well except I've discovered that I do not have any of my important archived messages from previous years or earlier this year. Is there any way to retrieve these emails? Thank you.

All Replies (1)

more options

I suggest speaking to the professional for information on where the backup exists. Different backup tools may consolidate data differently. You want to restore the folder that was at c:\users\<yourid>\appdata\roaming\thunderbird Once that folder can be reconstructed, you can copy it directly back into that location.