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PC desktop has updated but now cannot access Mozilla Firefox.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by TyDraniu

SandieG23
SandieG23
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Firefox.exe - Bad Image Error message: C:\Program Files\Mozilla Firefox\xul.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact ...... Error status 0xc00000020

Please help. I have no idea what to do! Do I delete Firefox and download it again?

Kind regards

Firefox.exe - Bad Image Error message: C:\Program Files\Mozilla Firefox\xul.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact ...... Error status 0xc00000020 Please help. I have no idea what to do! Do I delete Firefox and download it again? Kind regards

All Replies (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
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Try to download a full installer from https://www.mozilla.org/en-US/firefox/all/#product-desktop-release