Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird has stopped working

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Matt

more options

I have been using Thunderbird as my email client with gmail. It has stopped sending and receiving emails. I went File...New...Existing Email Account and filled in the blanks. I know I used the right password. I got "Configuration found in Mozilla ISP database. After choosing POP3, I clicked "DONE," and got "Unable to log in at server. Probably wrong configuration, username or password." What should I do?

I have been using Thunderbird as my email client with gmail. It has stopped sending and receiving emails. I went File...New...Existing Email Account and filled in the blanks. I know I used the right password. I got "Configuration found in Mozilla ISP database. After choosing POP3, I clicked "DONE," and got "Unable to log in at server. Probably wrong configuration, username or password." What should I do?

All Replies (1)

more options

Perhaps start by explaining why you did this?

I went File...New...Existing Email Account and filled in the blanks.

I really think I am missing important history here that brought you to try and start all over again.