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transferring an account to TB

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by sfhowes

Thomas Tirado
Thomas Tirado
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When I transferred my icloud email account to TB only a few of the 15 folders were transferred. Troubleshooting first with Apple, I was told to delete the account and re-create it. I did but that did not restore to lost folders. How can I get the rest of my folders to transfer?

When I transferred my icloud email account to TB only a few of the 15 folders were transferred. Troubleshooting first with Apple, I was told to delete the account and re-create it. I did but that did not restore to lost folders. How can I get the rest of my folders to transfer?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Right-click the account in the Folder Pane, Subscribe, Refresh. Do the missing folders appear in the list to subscribe?