Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Embedded YouTube & VPN

more options

Hi,

Recently, I have noticed that when using Firefox, if I try to view an embedded YouTube video on sites that I visit regularly, instead of the embedded video playing, I now get a message on the video window that says, "Sign-in to confirm you are not a Bot. However, there is no option to 'sign-in', so I am not able to view the video. (screenshot attached)''

I did a little testing and discovered 2 things which I thought were noteworthy:

1) If I turned-off my VPN (Norton), then the embedded video plays in Firefox without any issues.

2) If I access the same site within the Chrome browser then the embedded video play regardless of whether I have the VPN service On or Off.

Strange, but true !!

I cannot find any Firefox Settings that address this issue.

Any clues?

Thanks.

Hi, Recently, I have noticed that when using Firefox, if I try to view an embedded YouTube video on sites that I visit regularly, instead of the embedded video playing, I now get a message on the video window that says, "Sign-in to confirm you are not a Bot''. However, there is no option to 'sign-in', so I am not able to view the video. (screenshot attached)'''' I did a little testing and discovered 2 things which I thought were noteworthy: 1) If I turned-off my VPN (Norton), then the embedded video plays in Firefox without any issues. 2) If I access the same site within the Chrome browser then the embedded video play regardless of whether I have the VPN service On or Off. Strange, but true !! I cannot find any Firefox Settings that address this issue. Any clues? Thanks.
Attached screenshots

Modified by Austin McNally

Chosen solution

Problem Solved.

Traced the issue to my 'Privacy Badger' Extension. It was blocking 7 tracking cookies. I manually disabled all the cookies apart from the www.youtube.com cookie and the embedded video played.

Read this answer in context 👍 0

All Replies (3)

more options

You have to give a example of the embedded YouTube video URL so others users can verify what is happening and if they get the same issues or not.

Helpful?

more options

Thanks markwarner22

Below is a link to a website that I visit regularly. It often has embedded YouTube videos. I have never been required to be logged into YouTube in order to view these embedded videos in the past.

If you page-down there's a video entitled "TILT EQ USING FABFILTER PRO-EQ".

https://www.production-expert.com/production-expert-1/why-tilt-eq-is-your-friend

If you are using a VPN, it might refuse to play the video.

Having reviewed my Norton VPN Settings, I have discovered a 'Split Tunnel' feature that allows for apps to be added to an exclusion list, which removes the app from VPN traffic.

I have added firefox.exe to this list and whilst I can now play embedded videos when my VPN is running, this is not a real solution, as I no-longer benefiting from VPN anonymity and my entire online activity when using Firefox is traceable, which completely defeats the point of having a VPN in the first place.

It may be that YouTube have tightened-up their anti-bot security and this is the outcome. But it's noteworthy that they have not enforced this with their own Chrome browser.

If there is no way to view embedded YT videos within Firefox whist using a VPN, then it's a game-changed/show-stopper for me and I will have to move to a browser that doesn't have this issue.

So, any advise would be greatly appreciated : )

Modified by Austin McNally

Helpful?

more options

Chosen Solution

Problem Solved.

Traced the issue to my 'Privacy Badger' Extension. It was blocking 7 tracking cookies. I manually disabled all the cookies apart from the www.youtube.com cookie and the embedded video played.

Modified by Austin McNally

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.