Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TBMobile mailboxes on GMX are away

  • 3 replies
  • 0 have this problem
  • 16 views
  • Last reply by Grace Lily

more options

Hello, here’s the problem: I had / have 3 GMX mailboxes in Thunderbird on my PC. After I installed Thunderbird Mobile and spent several hours with it, I deleted all the mailboxes to import them again. Apparently, this also deleted all the mailboxes on GMX, as they are no longer visible there. I also can’t create new ones there, as the old ones seem to still be somewhere in the Background. In Thunderbird Mobile, I restored the mailboxes via import, but they are completely empty! Thunderbird Mobile has no connection to GMX. What can I do? I go to bed...

Hello, here’s the problem: I had / have 3 GMX mailboxes in Thunderbird on my PC. After I installed Thunderbird Mobile and spent several hours with it, I deleted all the mailboxes to import them again. Apparently, this also deleted all the mailboxes on GMX, as they are no longer visible there. I also can’t create new ones there, as the old ones seem to still be somewhere in the Background. In Thunderbird Mobile, I restored the mailboxes via import, but they are completely empty! Thunderbird Mobile has no connection to GMX. What can I do? I go to bed...

All Replies (3)

more options

I think now, it's a Problem of GMX.

Helpful?

more options

Check GMX webmail, re-add the GMX account in Thunderbird, and verify IMAP/SMTP settings.

Helpful?

more options

If your TBMobile mailboxes on GMX are inaccessible, ensure your account is active and credentials are correct. Check GMX's IMAP/SMTP settings in your email client and verify no server outages. Reconnect or reconfigure the account if needed.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.