Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks disappeared over night?

more options

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I try to restore from the bookmarks yesterday, it just gives me the ones that I have this morning. I had tons and tons of resource bookmarks for my work that would be almost impossible to re-find in some cases due to the current state of search engines. Is there any way to salvage them? It seems like sync believes they never existed, but it DID sync them yesterday??? Please help.

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I try to restore from the bookmarks yesterday, it just gives me the ones that I have this morning. I had tons and tons of resource bookmarks for my work that would be almost impossible to re-find in some cases due to the current state of search engines. Is there any way to salvage them? It seems like sync believes they never existed, but it DID sync them yesterday??? Please help.

All Replies (2)

more options

Hi, it sounds like you are familiar with the Restore menu. When you look at the list on the Restore menu, it should show the item count for that backup (items = bookmarks + folders + separators). Do the backups seem to change drastically at some point in the number of items?

Ref. Restore bookmarks from backup or move them to another computer

If all the backups shown on the Restore menu are too small, it's possible your Firefox started up in a different profile. Please check the first section of the following article on how to check for other profiles: Recover lost or missing Bookmarks.

Any progress so far?

Helpful?

more options

No, they're all the same number, and there are no other profiles aside from the default with the four basic bookmarks.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.