Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

2 items are lost daily

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by david

info12527
info12527
more options

Every day when opening up Thunderbird for the day, I need to these 2 items, and it doesn't save for the next day: - one of my accounts has a new signature - I need to go in daily and re-add the signature as it remembers only the old one; - an old email account that I no longer have access to - I need to unsubscribe to the calendar daily, otherwise it pops up every hour or so saying that it needs to login.

Help! I'm on version 128.6.1esr. TIA!

Every day when opening up Thunderbird for the day, I need to these 2 items, and it doesn't save for the next day: - one of my accounts has a new signature - I need to go in daily and re-add the signature as it remembers only the old one; - an old email account that I no longer have access to - I need to unsubscribe to the calendar daily, otherwise it pops up every hour or so saying that it needs to login. Help! I'm on version 128.6.1esr. TIA!

All Replies (1)

david
david
  • Top 10 Contributor
more options

This 'sounds like' the prefs.js file is not being updated with Thunderbird shuts down. It may be that the file is read-only or the shutdown is being interrupted by an antivirus. I suggest you check via windows file explorer to see last update date for the file and whether there may be multiple copies, such as prefs-1.js, prefs-2.js, etc. if that is happening, I suggest delelting all except the one with highest number and rename that one to prefs.js. Do this while thunderbird is not running. That may not be the issue, but it surely seems like it.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.