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Java uninstalled/reinstalled several times, still not working

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  • 14 have this problem
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  • Last reply by user0815

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I recently (two days ago) downloaded Firefox. I was not able to get into any of the games on pogo and their help chat person advised me to unistall and reinstall java. I have now done this several times, as well as cleared my cache and every other helpful tip I could find on java.com. I still can't get into pogo games through firefox and now can not get in through internet explorer anymore either.

I recently (two days ago) downloaded Firefox. I was not able to get into any of the games on pogo and their help chat person advised me to unistall and reinstall java. I have now done this several times, as well as cleared my cache and every other helpful tip I could find on java.com. I still can't get into pogo games through firefox and now can not get in through internet explorer anymore either.

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You didn't post a plugins list.

In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In present in Java 6 U10 and later (Windows: npjp2.dll).

http://java.com/en/download/faq/firefox_newplugin.xml http://java.com/en/download/help/new_plugin.xml


http://www.java.com/en/download/help/testvm.xml - How do I test whether Java is working on my computer? - 1.4.2_xx, 1.5.0, 6.0 http://www.java.com/en/download/installed.jsp - Verify Java Version

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Forgive me I am not sure what a plugins list is. The version of java that I have uninstalled and reinstalled several times now ( I am currently up to 10) is version 6 update 21 if that helps. I have done the tests provide on the java.com site several times and they never recognize java. Any help would be greatly appreciated.

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same here pogo hasn't worked for 10 days now