Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When will 3.6.8 be compatible with windows live one scanner?

  • 1 reply
  • 8 have this problem
  • 2 views
  • Last reply by TonyE

more options

Under IE8, occasionally I would run a windows live one scanner, which is an excellent free virus scan, and catches a lot more than my package with my provider does. However, it is not compatible with Firefox 3.6.8. On its web page, Windows One tells you of an add-on you can use to run the scan with Firefox, but the add-on is not available on version 3.6.8.

Under IE8, occasionally I would run a windows live one scanner, which is an excellent free virus scan, and catches a lot more than my package with my provider does. However, it is not compatible with Firefox 3.6.8. On its web page, Windows One tells you of an add-on you can use to run the scan with Firefox, but the add-on is not available on version 3.6.8.

All Replies (1)

more options

The way that Microsoft developed the scanner, it will never work in Firefox or quite a few other browsers. The scanner uses an ActiveX control which will not be supported on Firefox or many other browsers. For details on the reasons why Firefox does not support ActiveX see https://support.mozilla.com/en-US/kb/ActiveX