Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox won't open,downloaded new version, still won't work

  • 1 reply
  • 7 have this problem
  • 12 views
  • Last reply by cor-el

dubtom
dubtom
more options

Firefox will not open,I get a message saying it's crashed and would I like to report the problem, I have,several times. These are the details in the crash report..Add-ons: {3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.845,avg@igeared:4.504.019.002,{ACAA314B-EEBA-48e4-AD47-84E31C44796C}:1.0.1,{872b5b88-9db5-4310-bdd0-ac189557e5f5}:2.7.0.14,{3112ca9c-de6d-4884-a869-9855de68056c}:7.1.20100830W,{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}:6.0.05,{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}:6.0.03,{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}:6.0.07,{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}:6.0.11,{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}:6.0.15,{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}:6.0.17,jqs@sun.com:1.0,{20a82645-c095-46ed-80e3-08825760534b}:1.1,{C2DCA7EB-22D2-4FD2-86A9-F99FCC8122BB}:2.2.9,{ABDE892B-13A8-4d1b-88E6-365A6E755758}:1.1.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10 BuildID: 20100914125854 CrashTime: 1285419016 EMCheckCompatibility: true Email: ******@*****.*** FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1285418914 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 412 StartupTime: 1285419006 Theme: classic/1.0 Throttleable: 1 URL: http://www.mozilla.com/en-US/firefox/3.6.10/whatsnew/ Vendor: Mozilla Version: 3.6.10

On trying to install a new version,I got this message.. Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.

Firefox will not open,I get a message saying it's crashed and would I like to report the problem, I have,several times. These are the details in the crash report..Add-ons: {3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.845,avg@igeared:4.504.019.002,{ACAA314B-EEBA-48e4-AD47-84E31C44796C}:1.0.1,{872b5b88-9db5-4310-bdd0-ac189557e5f5}:2.7.0.14,{3112ca9c-de6d-4884-a869-9855de68056c}:7.1.20100830W,{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}:6.0.05,{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}:6.0.03,{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}:6.0.07,{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}:6.0.11,{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}:6.0.15,{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}:6.0.17,jqs@sun.com:1.0,{20a82645-c095-46ed-80e3-08825760534b}:1.1,{C2DCA7EB-22D2-4FD2-86A9-F99FCC8122BB}:2.2.9,{ABDE892B-13A8-4d1b-88E6-365A6E755758}:1.1.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10 BuildID: 20100914125854 CrashTime: 1285419016 EMCheckCompatibility: true Email: ******@*****.*** FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1285418914 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 412 StartupTime: 1285419006 Theme: classic/1.0 Throttleable: 1 URL: http://www.mozilla.com/en-US/firefox/3.6.10/whatsnew/ Vendor: Mozilla Version: 3.6.10 On trying to install a new version,I got this message.. Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.

Modified by cor-el

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can uninstall and remove the Java Console extensions and disable the Java Quick Starter extension. You do not need them to run Java applets.

See :

See also: