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Why are the saved passwords in my browser deleted whenever I reboot my computer?

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by TMow

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Every time I reboot my laptop all my saved passwords and download history are deleted and I have log into all the sites all over again. I checked in options and save passwords is checked and clear data and private browsing aren't. I don't understand why this is happening.

Every time I reboot my laptop all my saved passwords and download history are deleted and I have log into all the sites all over again. I checked in options and save passwords is checked and clear data and private browsing aren't. I don't understand why this is happening.

All Replies (2)

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Are you using Delete browsing, search and download history on Firefox to clear data on exit?

Do you have cleanup software like Cleaner?
If you have then check the settings for the Firefox application in the CCleaner options.

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Thank you. That was the problem. I changed Performance Toolkit options from @ system start-up ( reboot) to weekly. My saved passwords aren't being deleted. Thank you again.