Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When loading any page with Flash content Firefox will always crash. Any Ideas to fix this?

  • 2 replies
  • 74 have this problem
  • 6 views
  • Last reply by cor-el

more options

The issue occured following upgrading to 3.6.13 from the previous version.

Firefox will not crash if the Adobe Flash plugin is disabled. I have uninstalled and re-installed Flash player & Firefox, both of which did not solve the problem.

The issue is not present within the latest versions of IE, Chrome, Opera or Safari.

Any help to possibly solve this problem would be greatly appriciated?

The issue occured following upgrading to 3.6.13 from the previous version. Firefox will not crash if the Adobe Flash plugin is disabled. I have uninstalled and re-installed Flash player & Firefox, both of which did not solve the problem. The issue is not present within the latest versions of IE, Chrome, Opera or Safari. Any help to possibly solve this problem would be greatly appriciated?

All Replies (2)

more options

Are you getting the crash reporter when it crashes? If so, please provide a crash id -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

more options