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When I right click to copy or if I use a drop down menu such as file of edit the right click or the drop down window is blank. I can't copy or paste or use any of the drop down menus. Help!

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  • Last reply by Snapafun

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The right click drop down menu on the first right click after booting Firefox will have information like Copy, Paste and such but it will also have a large blank space at the bottom of the menu. If my cursor wanders into the blank space all information in the menu disappears and from there on out no right click menus have any information. It is all blank.

The right click drop down menu on the first right click after booting Firefox will have information like Copy, Paste and such but it will also have a large blank space at the bottom of the menu. If my cursor wanders into the blank space all information in the menu disappears and from there on out no right click menus have any information. It is all blank.

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Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

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DVDVideoSoft extensions were my problem. Hope this gets some who use it closer to getting back to normality.