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Mozilla won't add plug-ins

  • 1 reply
  • 1 has this problem
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  • Last reply by James

kahill1918
kahill1918
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I am unable to utilize some programs I subscribe to; I get an error message saying I needed to check plug-ins. I have done this dozens of times but it still won't work. So I am forced to go to Internet Explorer instead where the plug-ins work fine, and I am able to view or access certain features on their programs. .

It looks like it may have to do with Adobe Acrobat. I keep downloading and installing its plug-in because your screen keeps telling me to download and install it. Instead while downloading it, I get a Reader screen instead.

At any rate I also get messages these adobe programs are already installed. yet Mozilla refuses to recognize them.

WIN 7 Mozilla version 3.6.13

I am unable to utilize some programs I subscribe to; I get an error message saying I needed to check plug-ins. I have done this dozens of times but it still won't work. So I am forced to go to Internet Explorer instead where the plug-ins work fine, and I am able to view or access certain features on their programs. . It looks like it may have to do with Adobe Acrobat. I keep downloading and installing its plug-in because your screen keeps telling me to download and install it. Instead while downloading it, I get a Reader screen instead. At any rate I also get messages these adobe programs are already installed. yet Mozilla refuses to recognize them. WIN 7 Mozilla version 3.6.13

All Replies (1)

James
James
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Try using the standalone installer .exe versus the web based page.

ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.0.0/en_US/