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When exiting Firefox, it continues to remain active in Task Manager>Processes

  • 1 reply
  • 6 have this problem
  • 2 views
  • Last reply by Helper7677

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When I exit Firefox, it will not start again using the icon or a link within an e-mail message. To fix this problem, I have to open the Task Manager (CTRL + ALT + DEL) select the Processes tab, select firefox.exe instances (always one, sometimes two) and press "End Process" button. Then Firefox will open from its icon or a link.

Why is this happening and how so I prevent it from occurring?

When I exit Firefox, it will not start again using the icon or a link within an e-mail message. To fix this problem, I have to open the Task Manager (CTRL + ALT + DEL) select the Processes tab, select firefox.exe instances (always one, sometimes two) and press "End Process" button. Then Firefox will open from its icon or a link. Why is this happening and how so I prevent it from occurring?

All Replies (1)

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Sounds like it is hanging when you exit and later try to restart Firefox.
See: https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding

Modified by Helper7677