Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have just installed the latest version 3.6.13 so why do I now get each time I open Firefox I still get a warning to install the latest version.

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by TonyE

more options

I have just installed the latest version 3.6.13 and now each time I open Firefox I still get a warning to install the latest version. What more can I add to explain this problem. If I have just installed 3.6.13 version then why do I still get a warning on my Firefox home page that I have to upgrade.

I have just installed the latest version 3.6.13 and now each time I open Firefox I still get a warning to install the latest version. What more can I add to explain this problem. If I have just installed 3.6.13 version then why do I still get a warning on my Firefox home page that I have to upgrade.

All Replies (1)

more options

You need to reset your user agent string so that it shows Firefox 3.6.13, for details see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

If you are still having problems see this link - https://support.mozilla.com/kb/Updates+reported+when+running+newest+version