Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get this ���������������������� when I try to load just a few websites. It also shows up in place of boilerplate copy on some websites that I can open up.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

When I open AOL mail in Firefox, I get these question marks where copy should be. I also get it when I try to login in to a website. I didn't have this problem initially after I downloaded Firefox, but now, on only a few sites, I get these question marks. I've tried the suggestions offered on the help menu, but these still exist.

When I open AOL mail in Firefox, I get these question marks where copy should be. I also get it when I try to login in to a website. I didn't have this problem initially after I downloaded Firefox, but now, on only a few sites, I get these question marks. I've tried the suggestions offered on the help menu, but these still exist.

All Replies (1)

more options

Did you make changes to the default Font and Encoding settings (Western ISO-8859-1)?

  • Tools > Options > Content : Fonts & Colors > Advanced

You can try a few different encoding settings via "View > Character Encoding".