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Can't update because "don't have permission to acess..." on new Mac

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  • 14 have this problem
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  • Last reply by cor-el

bernsist
bernsist
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I am trying to download the newest version of Firefox. Running Mac 10.6.6 Older version of Firefox exists. When I try to add the newer download I get The operation can't be completed because you don't have permission to access some of the items. My laptop was no problem. How can I solve my problem?

I am trying to download the newest version of Firefox. Running Mac 10.6.6 Older version of Firefox exists. When I try to add the newer download I get ''The operation can't be completed because you don't have permission to access some of the items''. My laptop was no problem. How can I solve my problem?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.