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I can no longer open tabs while in Mozilla Firefox. It only opens my default site.

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by TonyE

etmulhall@verizon.net
etmulhall@verizon.net
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I keep losing internet connection via IE. I have been using Mozilla Firefox and, I am now starting to drop internet connection via Firefox. I've had my router checked and that is not the problem. When I do connect and see my default page, I can no longer access additional tabs to go to other sites. Please advise.

Eileen

I keep losing internet connection via IE. I have been using Mozilla Firefox and, I am now starting to drop internet connection via Firefox. I've had my router checked and that is not the problem. When I do connect and see my default page, I can no longer access additional tabs to go to other sites. Please advise. Eileen

All Replies (3)

TonyE
TonyE
  • Moderator
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Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

etmulhall@verizon.net
etmulhall@verizon.net Question owner
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I disabled that toolbar last week, yet I still have the problem.

TonyE
TonyE
  • Moderator
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Disabling is not enough, you need to uninstall the toolbar.

Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4

Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons