Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Awesome Screenshot - Capture and Annotate 2.1 dose not install because firefox 4.0 cannot open a file!

a.casillo@verizon.net
a.casillo@verizon.net
more options

When installing Awesome Screenshot - Capture and Annotate 2.1 Firefox 4.0 said it can be installed because it can not open a file!

When installing Awesome Screenshot - Capture and Annotate 2.1 Firefox 4.0 said it can be installed because it can not open a file!

All Replies (2)

Joel_liu
Joel_liu
more options

The issue was solved in Awesome screeenshot 2.3. Let me know whether you still experienced the problem.

Thanks.

a.casillo@verizon.net
a.casillo@verizon.net Question owner
more options

I downloaded and installed the application and everything works great! I have the best screen capture working again.