Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to send (email/mailto) links, etc in FF 3.6

  • 2 replies
  • 8 have this problem
  • 31 views
  • Last reply by TerryT

more options

In Firefox 3.6... I use IncrediMail as my default e-mail client, and gmail as a secondary. When I right click in order to send/e-mail a link, absolutely nothing happens. I've already tried everything I know of in options -->applications -->mailto (settings). What else can I do? Ideas... Anyone?

In Firefox 3.6... I use IncrediMail as my default e-mail client, and gmail as a secondary. When I right click in order to send/e-mail a link, absolutely '''''nothing happens'''''. I've already tried everything I know of in options -->applications -->mailto (settings). What else can I do? Ideas... Anyone?

All Replies (2)

more options

To make Firefox use Incredimail for mailto links, do the following.

1. find the path to Incredimail on my Windows 7 machine it's:

 "C:\Program Files (x86)\IncrediMail\Bin\IncMail.exe" (you can find this by right clicking on the desktop Incredimail Icon and selecting Properties. Copy this address))

2. Type about:config into your Firefox location bar and hit enter. If you've never edited used about:config before, you'll see a warning.

3. Click "I'll be careful, I promise!" This will bring you to the about:config window.

4. In the filter field type "gecko". Find the entry gecko.handlerService.schemes.mailto.0.name;

5. Right click and select Modify.

6. Paste or type the Incredimail path in the field provided "C:\Program Files (x86)\IncrediMail\Bin\IncMail.exe" (the qoutes are required)

7. Make sure that network.protocol-handler.external.mailto; is set to true.

That worked for me after many hours of searching and finding answers posted by individuals who wanted to help but didn't have a clue.

more options

Incredible! I used this substituting the Thunderbird path for Incredimail, and it worked! My mailto function stopped working over a year ago with one of the FF updates. When I went to the gecko.handlerService.schemes.mailto.0.name; it was set for Yahoo, which I never selected in the FF Options, and the network path was set to false. THANK YOU