The 'Clear search history' button in mygoogle search box is not working; it doesn't clear the searches. I can clear them by going to the firefox tools 'Clear recent history' button. Why is this? How to fix it please.
The 'Clear History' button in my 'Google' search box has stopped working. it does not clear the searches. I have to go to Tools - 'Clear recent history' in the toolbar to clear the 'Google' searches. Why is this?How to fix it please. James McGunn
All Replies (1)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")