We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Running FF 5.0 and get the JavaScript Error "what happened:Components classes'@mozilla.org/extensions/manager;1' is undefined

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

I get this error when I bring up FF and also when I go to some sites.

I get this error when I bring up FF and also when I go to some sites.

All Replies (3)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

The problem has disappeared. I went into safe mode, problem gone, out of safe mode, problem still gone. I trust it will come back, but who knows

more options

It is possible that some files in the Firefox Profile Folder needed to be rebuild and that starting in safe mode had triggered that.

Modified by cor-el