My Firefox 3.6.13 returns 400 Bad Request when accessing http://www.tlc-direct.co.uk/. With Internet Explorer the website loads correctly. Any thoughts on why?
I've been accessing http://www.tlc-direct.co.uk/ for years using Internet Explorer. Attempts to access with Firefox 3.6.13 have never been successful. Most recent response is a 400 Bad Request. http://www.tlc-direct.co.uk/ is an important website for me. I use it to fulfill requirements for key electrical supplies. I'd like to cease my dependence on IE but until this glitch is resolved, IE remains active on my PC.
Chosen solution
This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
All Replies (3)
Chosen Solution
This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
cor-el, many thanks for your suggestion. I'm delighted to let you know that clearing the cache and removing related cookies was successful. I can now use Firefox to access www.tlc-direct.co.uk
You're welcome