Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am trying to up date from 3.6 to 5. Will not pass 97% of completion. How can I shut down Firefox so it will complete the installation?

paugrimsdelll
paugrimsdelll
more options

After downloading the latest Firefox, a box shows 97%. Then another box tells me Firefox will need to be shut down to continue. When I shut down Firefox either one it's own, or by a full restart, the same box returns, telling me to shut down Firefox. I can noy go pass this section to complete the installation.

After downloading the latest Firefox, a box shows 97%. Then another box tells me Firefox will need to be shut down to continue. When I shut down Firefox either one it's own, or by a full restart, the same box returns, telling me to shut down Firefox. I can noy go pass this section to complete the installation.

All Replies (1)

MARKBARRERA
MARKBARRERA
more options

IM HAVING THE SAME PROBLEM AND CANT SEEM TO NAVIGATE THROUGH THIS SITE TO GET A SOLUTION?