Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since downloading latest version, I get a minimized version left upper screen with often message "not responding." Occasionally, I can expand this little area but can't access my favorites. I have Windows Vista 64 bits

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

relliott9
relliott9
more options

I have Windows Vista 64 bits and after downloading latest version of Firefox, I get a minimized screen in the left upper screen which variably can be expanded, but no access to favorites and often message when accessing the Task Manager, that "not responding" is the message which variably reverts to responding, but no access in either case

I have Windows Vista 64 bits and after downloading latest version of Firefox, I get a minimized screen in the left upper screen which variably can be expanded, but no access to favorites and often message when accessing the Task Manager, that "not responding" is the message which variably reverts to responding, but no access in either case

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).