Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by knorretje

gCapybarra
gCapybarra
more options

downloaded update from 5 to 7. after install, FF crashes on startup, even in safe mode

downloaded update from 5 to 7. after install, FF crashes on startup, even in safe mode

All Replies (1)

knorretje
knorretje
more options

Your crashreport is
https://crash-stats.mozilla.com/report/index/6da2b19e-cb5b-4ad4-9398-ad98d2111007
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.