Fox 7.0.1 Addressbar locks me up!
Ever since I moved to Firefox Desktop 7.0.1 I have the same problem:
When I try to type an address directly into the address bar, fox basically freezes. It won't accept more than a character or two in the addressbar and the cursor remains in the addressbar. After the attempt, I can't type anything into the search bar, I can pull down my bookmarks menu, but it won't execute or go to any bookmarks, and all links on the active page no longer respond. I can't switch or close tabs.
I'm running Windows 7 on an HP i7 with 8GB RAM.
I have all three extensions disabled. I have done a complete uninstall (removing bookmarks, settings, etc.) and reinstalled - with the same problem. I have the default theme installed. If I run Fox in safe mode, it works fine.
I didn't have this problem until I upgraded to 7.0.1
Any ideas for me?
All Replies (8)
Please post the contents from about:support
I'm not sure what you're asking (sorry)...
Application Basics
Name
Firefox
Version
7.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Norton Toolbar
2012.2.0.2
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection
3.2
false
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Roboform Toolbar for Firefox
7.5.7
false
{22119944-ED35-4ab1-910B-E619EA06A115}
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20110928134238
browser.startup.homepage_override.mstone
rv:7.0.1
browser.tabs.warnOnClose
false
extensions.lastAppVersion
7.0.1
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
255633
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
Mobile Intel(R) HD Graphics
Vendor ID
8086
Device ID
0116
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Driver Version
8.840.7.0
Driver Date
3-28-2011
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (6.1.7601.17563)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
0/1
Does the issue persist if you disable Norton?
Yes. I disabled the firewall and the antivirus. Problem still with me.
I should mention, too, that it's not just the addressbar. I have the same problem is I try to use the search bar. If I simply start up fox, I can browse around using only hyperlinks. The problem occurs as soon as I type into address or search bars.
Did you disable the Norton extension in Firefox, or just the a/v application?
Both; Fox extensions disabled and through the app. Which brings me to a curiosity...
Running in safe mode (from what I see) disables the extensions and the theme, but leaves plugins enabled. Addressbar/search bar work fine.
Running Fox normally (non-safe mode), I only have 3 extensions installed (currently) and I have them all disabled. There is no way to manually disable the theme.
So the only difference in Fox and safe mode fox is the theme? MAybe I'm fishing, here. I only have the default theme installed...
Safe Mode does a couple things differently: no extensions, no JIT for JavaScript and disables HWA.
HWA doesn't appear to be a suspect but you can try disabling HWA and see if that makes a difference.