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When I am reminded that I have an out-dated version of Firefox on my i-Mac I download the version that is offered but find no way to place it in my applications file. Can't drag it. Frustrated!

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  • Last reply by cor-el

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I have OS 10

I complete the download. I get no prompt to drag the icon. I try anyway. It is frozen. How do I get it to the application folder, and how do I know the installation is successful?

I have OS 10 I complete the download. I get no prompt to drag the icon. I try anyway. It is frozen. How do I get it to the application folder, and how do I know the installation is successful?

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Make sure that Firefox gets installed properly.
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.