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Trying to update but after saving the file it doesn't happen. Suggestions made is to install but I don't know how or see anything re installing?

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  • 1 has this problem
  • Last reply by cor-el

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I am advised that my latest update has not been installed. When I click on requesting installation a box appears asking if I want to save the file. I have answered yes and the file is saved. Despite this installation does not occur automatically and the directions state that if it doesn't I should "click here" which I do and the same box asking if I want to save the file continuously appears. I went into the general question area and see that I need to install it but I don't see anyway to do so.

I am advised that my latest update has not been installed. When I click on requesting installation a box appears asking if I want to save the file. I have answered yes and the file is saved. Despite this installation does not occur automatically and the directions state that if it doesn't I should "click here" which I do and the same box asking if I want to save the file continuously appears. I went into the general question area and see that I need to '''install''' it but I don't see anyway to do so.

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Try manually check for updates read here for all must how information, it very easy:

https://support.mozilla.com/en-US/kb/Updating%20Firefox#w_how-do-i-manually-check-for-updates


thank you

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You can download and install the full version if there are problems with updating.